Good questions. Straight answers.

Choose your garment, colour, sizes and quantities, then select your print locations and add your artwork. You can see pricing as you customise or request a quote if your job needs a closer look.

Single items are welcome. Smaller orders cost more per item, while larger quantities attract better pricing.

Yes. You can mix colours within the same garment style to reach quantity discounts. Different garment styles are priced separately.

No. We work with businesses, clubs, teams and individuals. If you have an idea for custom gear, we’re happy to help.

Pricing depends on the garment, quantity, selected print locations and any applicable extras. Your configured garment price includes the selected decoration. Delivery and GST are shown separately in the total.

Prices are in Australian dollars. Garment pricing is shown excluding GST, with GST and the total including GST shown in your order or quote summary. Artwork editing fees are quoted including GST.

Yes. Send us the details of what you’re looking for, including quantities and any deadline. We’ll check availability and whether it’s suitable for your job.

We use direct-to-film printing, usually called DTF. Your artwork is printed onto transfer film, then applied to the garment using heat and pressure.

Available print locations vary by garment. Choose from the options shown while customising, or ask us about a specific placement. Final print size and placement are confirmed through artwork approval.

For the online preview, upload a PNG, JPG or SVG up to 10 MB. You can also provide an AI, EPS, PDF or SVG production original up to 100 MB.

Send the clearest original file you have. A transparent PNG helps avoid a white background appearing around your logo in the preview.

Basic setup is included. If your file isn’t print-ready and needs editing, an additional setup fee of $30–$99 including GST applies, depending on the work required.

Yes. Choose Supply Artwork Later while customising. Final artwork approval is required before production, so supplying it later may affect when your order can be completed.

The preview is a guide to your design and preferred placement. Colours can look different on screens, and the on-screen size isn’t an exact measurement. Let us know about any specific colour, print size or placement requirements before ordering.

Yes. Final artwork approval is required before production. Check spelling, design details, print size and placement carefully, and let us know if anything needs changing.

Yes. Contact us with the names, quantities and preferred placement for pricing.

Yes. We keep artwork on file to make repeat orders easier. Let us know which previous job you’d like to repeat and whether anything needs changing.

Standard turnaround is approximately two weeks from final artwork approval, with shipping time additional. Payment and stock availability must also be confirmed before production starts.

Yes. Express turnaround is 5–7 business days from final artwork approval, plus shipping time, for an additional 20%. Let us know your deadline before ordering so we can confirm availability.

Yes, we ship Australia-wide. Delivery charges are shown with your order or quote.

Yes. Local customers can collect from Burpengary, Queensland. Contact us to arrange pickup.

Check the size guide for your chosen garment rather than relying on your usual size. Sizing can vary between brands and styles. Contact us before ordering if you need help.

Please use the size guide for your chosen garment. We don’t keep every size in stock for try-ons.

BYO garments are considered by enquiry only. Contact us before supplying anything so we can check whether the garments are suitable and discuss the printing requirements and BYO terms.

Follow the garment’s care label as well as these print-care instructions. Where they differ, use the gentler option.

Turn the garment inside out and wash in cold or cool water on a gentle cycle with mild detergent. Avoid bleach, fabric softeners and strong stain removers. Do not dry clean.

Air drying is best: lay flat or hang in a ventilated area away from direct sunlight. If the garment’s care label allows tumble drying, use low heat or a no-heat setting. Avoid high heat, which can damage the print.

Never iron directly over the print. If ironing is needed, turn the garment inside out, use very low heat and place a protective cloth between the iron and the fabric. Follow the garment’s care label.

Contact us as soon as possible. Whether we can change or cancel your order depends on how far it has progressed. Once production has started, changes may no longer be possible.

We don’t accept change-of-mind returns or exchanges for incorrectly chosen sizes on custom items supplied as ordered. Please check the size guides and your order details carefully.

If your items are faulty, damaged or different from what you ordered, contact us so we can assess the issue and arrange an appropriate resolution. Your rights under Australian Consumer Law are unaffected.